Terms & Conditions

www.2wheelszone.com

Parent company name (Legal name) : Chawla Auto Spares

100% Satisfaction

It's Just This Simple We have a simple business policy: If you're not 100% satisfied with our products, we will credit your account or refund your money. Just return the part to us in like-new condition within 7 days from the date you receive the parcel, and we'll refund the full purchase price (except for return and original shipping charges, which aren’t refundable). This includes manufacturers' defects on electrical parts.


About Our Prices

Prices and descriptions are subject to change without notice.  Not responsible for typographical errors. WE RESERVE THE RIGHT TO SUBSTITUTE PRODUCTS IN THIS CATALOG FOR COMPARABLE OR LIKE ITEMS.


OrderingWays to Order

Ordering Online All of the products in our catalogs, plus thousands more, are available for purchase online 24 hours a day, 7 days a week. We offer a secure environment for your privacy and protection.



Ordering by Telephone: Its bit difficult for us to take your orders through phone – the best way is send us the list of spares you want through email at chawlaautospares@gmail.com/2wheelszone@gmail.com



Special Orders

If you want a product not listed in the 2wheel zone Catalog, we will try to find it or fabricate it specialy for you. here are no returns allowed on special orders.

We have special trade prices for Re-sellers, Workshops, and Restoration companies.


Damaged Shipments

If the package you receive is damaged in shipping, Please refuse the delivery and contact the Customer care Department and do not forget to attach the pictures of the damaged parcel so that we can initiate an query against the logistics partner. After taking the picture and informing us, please refuse the delivery.



Shipments Duties and VAT

If the parcel sent by us attracts any import duties or VAT Charges the Buyer is liable to pay all the charges. Prices mentioned on the website are exclusive of Import Duties and VAT Charges as it varies from country to country.



Special Warranty Information

Used and Damaged Parts: Any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration. Note: Use of the pre-paid return label is for your convenience. You can print your own label on our returns page. The cost of return shipping will be deducted from your credit or refund. We reserve the right to charge a restocking fee.

For defective parts, or those shipped in error, return shipping charges will be refunded in full. Remember, we can't return products to suppliers or re-sell them to other customers if you damage them when installing. Be careful.



Exhaust Pipes and Mufflers: There is no warranty on exhaust pipes and mufflers with regard to discoloration. Bluing or discoloration is caused by tuning characteristics, cam timing, carburettor jetting, overheating, and so forth, and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.



Gas Tanks:You must double check the dimensions of the Vintage Tanks before ordering. We strongly recommend that all gas tanks be fitted, pressure-tested and sealed BEFORE painting in order to eliminate potential problems.



Seats/Saddlebags/Windshields: Once mounted, these items cannot be returned. Must be in like-new condition, with no evidence of wear or mount marks. We cannot re-sell a used seat, saddlebag or windshield to another customer, so please be careful before mounting your new seat, saddlebag or windshield to check fitment.

Loading...
Loading...
Loading...